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Privacy and cookie Notice

This privacy and cookie policy sets out how polycraftsupplies.co.uk (Graham Sweet) uses and protects any information that you give when you use this website.
Graham Sweet Studios is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Graham Sweet Studios may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. “This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We only use cookies that we feel are essential for the running of the website, and do not use cookies that track your internet use for advertising etc.

Please see below list of cookies used on this site

Cookie Name What does it do? When does it expire?

This is used by the oscommerce software we use to power our online store. it keeps track of users as they browse the site to ensure the store knows who the user is and which is their basket & account.

Without this cookie our online store would not funtion correctly.

When you close your browser window.





These are used by "google analytics" - a web analytics service provided by Google, Inc.

These cookies gather information about how you use our website, including what pagees you visit , how long you stay on each page, if you were refered to us by another website.

This information is essential for us to maintain and update out website - to mak it work better and more efficiantly for you.

Please note that the information from google analytics is not hosted on our servers but by google inc.

2 days

2 days

when you close your browser

6 months



This cookie is used for our online live support. Without this cookie this feature would not work correctly. when you close your browser window.



These cookies are used for our online live support. Without this cookie this feature would not work correctly.

These cookies are placed when you fill out the form to contact us.

1 day

3 1/2 years.

Disabling / blocking cookies
You can block cookies from your browser. Each browser is different.
For details on how to block cookies please see http://www.aboutcookies.org/Default.aspx?page=1

For more information on cookies see http://www.aboutcookies.org/

Flash cookies ( Local Shared Objects)
We may display video and other content using Adobe Flash Player. Adobe uses Flash cookies to help improve your experience on the website. Flash cookies are stored on your device in much the same way as usual cookies, but they are managed differently by your browser.

To to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. If you disable Flash cookies you ill be unable to access certain some of content on the site.

Social Tools

If you "share" any of our website content with friends through social networks – Facebook , Twitter myspace etc..- you may be sent cookies from these websites. We don"t control the setting of these cookies, so please check the third-party websites for more information about how to manage them.

We may collect the following information:
contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies: A cookie is a small file which asks permission to be placed on your computers hard drive. the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@grahamsweet.com .

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Graham Sweet,(poly craft supplies ) Unit 7, Excelsior Industrial Estate, Clos Menter, Western Avenue, Cardiff, CF14 3AY. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



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